hone Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited. Our platform, hone, is available only in locations where local law explicitly permits the operation of sportsbooks, live-dealer casinos, and gaming markets. By accessing hone, you confirm that you are resident in a jurisdiction where our services are legally available and that your use complies with all applicable regulations in your location.

This legal notice outlines our service area, eligibility conditions, and your responsibility to verify local law before using hone. We also reference our Terms of UsePrivacy Policyand related policies that govern your account and activity on our platform.

Jurisdiction laws change. We recommend verifying current regulations in your region before creating an account or making deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

Service Availability and Jurisdiction Notice

hone is an online gaming and sportsbook platform operated for users in supported jurisdictions only. We do not represent ourselves as licensed, regulated, or authorized by any government body. Instead, we operate under the principle that we will serve users in locations where the applicable local law permits online wagering, live-dealer gaming, and related entertainment markets.

We explicitly do not offer our services in:

  • Jurisdictions that prohibit all forms of online gambling or sports wagering.
  • Territories under international sanctions or legal restrictions that forbid financial transactions with gaming operators.
  • Regions where our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) cannot lawfully process transactions for gaming purposes.

If you are uncertain whether hone is available in your jurisdiction, you are responsible for verifying your local laws before accessing our platform or creating an account. We cannot provide legal advice on your jurisdiction's regulations. If your location prohibits online gaming and you access hone despite this prohibition, you do so in violation of your local law—not in violation of our terms, but in breach of your jurisdiction's legal framework.

Important: Users are solely responsible for verifying that access to and use of hone comply with the laws of their own jurisdiction. Ignorance of local law is not a defence.

Account Eligibility on hone

To create and maintain an account on hone, you must:

  • Be a resident of a jurisdiction where hone's services are legally available.
  • Be of legal age to participate in online gaming or sportsbook wagering in your jurisdiction (typically 18 or 21, depending on local law).
  • Not be a resident of, or physically located in, a jurisdiction that prohibits online gaming.
  • Provide accurate, current personal information during account creation and KYC verification.
  • Not operate multiple accounts or allow another person to use your hone account.
  • Comply with all terms outlined in our Terms of Use

We conduct identity verification using government-issued ID and proof of address. If verification reveals that you are in a prohibited jurisdiction or that your account information is inaccurate, we reserve the right to suspend or close your account and refund any remaining balance to your original deposit method.

User Responsibility Under hone Policy

Using hone is your choice, and we place the responsibility for legal compliance on you. We cannot monitor every jurisdiction's regulations, nor can we guarantee our understanding of changes to local law. Before you:

  • Download our Android app or access hone via iOS browser from your device.
  • Create an account on hone and link your payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer via online payment, e-wallet, mobile banking, local payment).
  • Place bets on football (Liga 1, Piala Indonesia, Champions League, Premier League), live casino games, slots, or number draws.
  • Withdraw your winnings or account balance.

…you confirm that these activities are lawful in your jurisdiction and that you have verified this independently.

hone exists to serve users in locations where online gaming is permitted. We do not claim universality, and we do not advise on law. Know your jurisdiction.

hone Editorial Team

Payment Partner Information

hone processes deposits and withdrawals through a range of Indonesian payment methods: e-wallets (online payment, e-wallet, mobile banking, local payment, online payment), e-wallet scan-and-pay, and direct bank transfers (mobile banking, local payment, online payment, e-wallet virtual accounts). Each payment partner operates under its own terms and regulatory framework. When you deposit via any of these methods, you enter into a direct transaction with that payment provider, and their terms apply alongside hone's terms.

Some jurisdictions restrict their payment providers from processing gaming transactions. If your bank or e-wallet blocks a deposit to hone, this is a signal that online gaming may be prohibited or restricted in your location. Attempting to circumvent payment restrictions is illegal in many jurisdictions and may expose you to prosecution.

Data, Privacy, and Support

Our handling of your personal and financial data is covered in detail in our Privacy PolicyIn summary: we collect your name, email, phone, address, identity documents, and payment transaction records. We use this data to verify your identity, process your deposits and withdrawals, settle your bets, and comply with applicable law. We do not sell your data to third parties, but we may disclose it to payment processors, identity verification services, and legal authorities if required by law.

If you have questions about your account, dispute resolution, or how your data is handled, our support team is available through live chat in your hone account dashboard during standard business hours. We offer English-language support and typically respond within one hour.

Changes to This Notice

We may update this legal notice from time to time, particularly if service availability or payment options change. We will post updates on this page and notify you via email of material changes. Your continued use of hone after notification constitutes your acceptance of the updated notice.

For questions about this legal notice, your account eligibility, or our service area, contact our support team:

  • In-app Chat: Log into your hone account and open live chat. Our team is available during business hours and speaks English.
  • Account Settings: Review your profile, verify your registered location, and update your contact information if needed.
  • Escalation: For unresolved legal or compliance questions, request escalation to our legal team through support.

By using hone, you acknowledge that you have read and understood this legal notice, that you are eligible to access our services in your jurisdiction, and that you accept full responsibility for verifying that your use complies with all applicable local laws. hone's services are available only where local law permits.

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